Privacy in the modern world has become an endangered species. What was once an implicit secret is now heralded and celebrated on blogs, Facebook, and Twitter. And while these tools are needed in order to compete in the modern world, it has lead to misconceptions about what information about your customers needs to be protected. This program will introduce you to many aspects of security and privacy including those highlighted below.
- It doesn’t matter where your business is located, it matters where the client lives
- In the United States, there aren’t federal statutes that define Personally Identifiable Information (PII)
- Laws very by state, and can be very different from each other
- GDPR in the EU and the California Consumer Privacy Act of 2018 are game changers
- Respecting your client’s privacy while still providing the best service possible